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The Family Services Office provides information on

Care and Support for Family Members in Everyday Life

The Care Navigator at TU Dortmund University provides information to employees and students who support and care for family members in their daily lives.

Am I a family caregiver?

Caregiving can begin gradually or completely out of the blue.

Often, we don’t see ourselves as a family caregiver until we take on the responsibility of supporting and caring for a loved one.

But do you already help out regularly

  • with grocery shopping

  • with household chores

  • with cooking

  • organizing doctor’s appointments

  • with trips to the doctor

  • with correspondence or dealing with government agencies

you are already a family caregiver.

Whether the changes come gradually or suddenly, the demands in these situations are equally great and often emotionally taxing.

Care and support must be organized. Many caregivers also have other family responsibilities, work full-time, or are students. They are constantly faced with the question of how understanding their supervisors or instructors are regarding their personal situation.

Our Care Navigator is your first point of contact on campus in this difficult life situation for questions regarding support and caring for family members in everyday life. How can university members balance caregiving with their jobs or studies? How do I apply for caregiving support? Where can I find local support, counseling services, and resources? Who are the key contacts both within and outside the university?

Together with our care advisor, you’ll find answers to your questions. She does not provide care counseling, but offers information to help guide you through the first steps.

All conversations are treated as strictly confidential. Please feel free to schedule a personal appointment.

Contact the

Care pilot

A photo of Ulrike Grates. She is a woman with blonde hair and wears glasses
Ulrike Grates
Pflegelotsin der TU Dortmund
„I want to give the people affected the courage to talk and stay in dialog.“

Support services in Dortmund

This online database is a service of the City of Dortmund (Social Welfare Office / Specialist Service for Senior Citizens). If you are a caring relative, friend, or neighbour and would like to organize support for someone in need of help, you can access a wide range of care services in Dortmund. The Dortmund Care Guide offers a comprehensive overview of various providers in the city.

To the Dortmund care guide

In cooperation with numerous partners, the City of Dortmund provides a selection of information and services for older people. Contact details for the senior citizens’ offices in the 12 city districts can be found under “Senior citizens in the city district”.

To the city of Dortmund's information system for senior citizens

A care expert and a specialist doctor are available here for competent advice on dealing with dementia.

To the Dementia Service Center for the Dortmund region

Further information